I am looking for a position where I can utilize my skills and capabilities to their fullest. My ideal job would be to work for a company with strong values where I can learn and grow as a person and within the company. I am a hard and diligent worker.

EXPERIENCE

8/12 - 11/19

Mi9 Retail

Pleasanton, CA


Quality Assurance Engineer

  • Aided in product releases
  • Tested and confirmed bug fixes
  • Confirmed feature implementation
  • Used Linux to debug customer fixes and send out builds
  • Utilized Microsoft infrastructure to confirm and send out builds
  • Setup hardware and installed software for new customers
  • Validated build installations

12/03 - 8/12

UNCLE Credit Union

Pleasanton, CA


MSR 2

  • Assist members with their banking needs
  • Input loans
  • Open new accounts, IRA’s, CD’s, Money Market accounts, etc.
  • Responsible for keeping my daily drawer balanced
  • Participate in cross-selling products and services
  • Assist with counting the vault and dispensers
  • Sell travelers checks, gift checks, cashiers checks and money orders

Lead MSR

  • Supervise staff of 4
  • Balance the vault daily
  • Order and ship out cash to FRB
  • Open new accounts and IRA’s, input loans
  • Audit new accounts and loans
  • View and approve timecards for staff
  • Manage complaints and resolve problems with both staff and members
  • Help out on the front line when needed
  • Count, balance, and add money to the cash dispensers
  • Cross sell products and services
  • Send out wire transfers and western unions
  • Sell travelers checks, gift checks, cashiers checks and money orders

FSR

  • Speak to potential members about new accounts and loan information
  • Input and disburse loans for members
  • Work the front line to assist members with transactions and questions
  • Cross-sell products and services
  • Assist in balancing the vault
  • Sell travelers checks, gift checks, cashiers checks and money orders
  • Responsible for keeping my daily drawer balanced

EDUCATION

HIGH SCHOOL DIPLOMA

GRANADA HIGH SCHOOL

Livermore, CA

SOME COLLEGE

Livermore, CA

REFERENCES

References are available upon request.